What types of metals do you use for your jewelry?At Made by Petit Jewelry, we use only the finest quality metals, including14k and 18k gold, and platinum as we get requested. We also care about the environment and use recycled metals whenever possible.
Do you offer resizing for ringsYes, we offer resizing for rings. Please contact us for details on how to move forward.
How do I care for my jewelry?To ensure your jewelry from Made by Petit Jewelry stays beautiful for years to come, we recommend that you store your jewelry away from direct sunlight, in a cool, dry place. To clean your jewelry, use a soft, lint-free cloth and gently buff the surface of the jewelry. Avoid using any abrasive cleaning solutions or polishing cloths. If you have any questions or concerns about the care of your jewelry, please contact our customer service team.
What is Made by Petit Jewelry's return policyAt Made by Petit Jewelry, we want you to be happy with your purchase. If you are not satisfied with your purchase, please email us within 5 days of receiving your order. Please email us at email@example.com for more information on returning your item.
Can I cancel my order?Yes, you can cancel your order within 24 hours of placing it. Please contact us at firstname.lastname@example.org to initiate the cancellation process. No cancellations are allowed once an order has been processed.
Terms of Service
Our Fine Jewelry is crafted using the finest materials and utmost attention to detail. We guarantee that all our pieces are made of genuine, high-quality materials, and have undergone rigorous quality control checks
Ordering & Payment
To place an order, simply browse through our website, select the pieces you wish to purchase, and follow the checkout process. We accept payments through various channels, including credit and debit cards, PayPal, and other payment platforms.
Shipping & Delivery
Once you have completed your order, we will process it within two business days. Depending on the items you select, lead time might be 3 weeks to 7 weeks to complete it. Depending on your location, shipping may take between three to seven business days. All orders are shipped via trusted carriers with tracking information provided to you.
Returns & Refunds
We offer a hassle-free returns and refund policy. If you are not satisfied with your purchase, simply contact us within 5 days of delivery, and we will assist you with the return process. All items must be returned in their original packaging and unused condition. Refunds will be processed within five business days of receipt of the returned item.
Privacy & Security
Your privacy and security are our top priorities. We use advanced encryption technology to protect your personal information, and will never share your details with third parties without your consent.
We take every care to ensure that our products are accurately represented on our website. However, due to the nature of handmade and natural materials, there may be slight variations in the appearance of the final product. These variations do not affect the quality or integrity of the item. By purchasing from us, you agree to these Terms of Service. If you have any questions or concerns, please do not hesitate to contact us.